Capacity Management Company
About Metron - Partners - Clients - Press Releases - Events - Career Opportunities

About Metron

Founded in 1986 and committed to continue developing products to provide IT users with the maximum benefits at the least cost.
We create automated products that embody an increasing level of intelligence to address the continuing evolution and complexity of hardware environments and software applications.

From software to services to support, Metron and its dedicated staff are committed to leading the way in Capacity Management.
We bring knowledge and experience to you so your business can enjoy tangible financial and efficiency benefits.

Executive Team

  • Paul Malton
    Paul Malton
  • Andrew Smith
    Andrew Smith
  • Paul Shimell
    Paul Shimell
  • Rich Fronheiser
    Rich Fronheiser
  • David Kitley
    David Kitley
  • Ian Upton
    Ian Upton
  • Nick Varley
    Nick Varley
  • David Watson
    David Watson

Executive Team

Paul Malton


Paul has been building profitable private and publicly owned businesses at CEO level for over 40 years in a range of industries including chemical engineering, international photo processing and IT software. Paul has extensive experience of start-up, development and sale of businesses including IPO. His involvement with Metron started as an entrepreneur raising funds to back the Founders and original team in 1986. Paul was previously Chief Executive Officer and remains on the board as Chairman.

Andrew Smith

Chief Executive Officer

Andrew has been working in IT for 32 years, 30 of them in Capacity Management with Metron. After learning the business with a hardware manufacturer, Andrew performed a variety of sales and sales management roles in Metron, most recently as Chief Sales and Marketing Officer with direct responsibility for Metron-Athene, Inc in the USA, corporate marketing and overseeing all direct and partner sales activity worldwide. In April 2013 Andrew stepped up to Chief Executive Officer with the aim of driving the next phase of development and growth of the business as a whole.

Paul Shimell

Chief Contracts Officer

Paul is one of the founder members of Metron and has been involved in the IT industry for over 40 years. He began his career at ICL in 1969 and set up MicroScope, an IT software and services business. Paul managed Microscope though an IPO on the London Stock Exchange in 1987 and the subsequent sale of the business. He has had involvement over the years, at a senior level, in a number of Trade Associations and organizations, such as CMG. Paul is our Chief Contracts Officer with responsibility for commercial and contract dealings.

Rich Fronheiser

Chief Marketing Officer

Rich has been working in Capacity Management for 17 years, the last 10+ with Metron, holding ITIL v2 Manager and v3 Expert certification. He's worked in a variety of presales and postsales consulting roles within Metron, turning his attention in recent years to product and strategic marketing. Rich earned a BS in Mathematics from Juniata College (PA) and an MBA from the University of Wisconsin-Whitewater and is responsible for Metron's global marketing efforts.

David Kitley

Chief Financial Officer

David started his career with McGraw-Hill and then set up the finance and administration departments for Supasnaps, which achieved a $100 million turnover within 6 years. He has held financial controller positions within 3M and Calor Gas before establishing his own company of Chartered Certified Accountants 15 years ago.

Ian Upton

Chief Business Development Officer

Ian has over 25 years sales and operational experience within a range of technology start-up companies and managed his career through a variety of sales roles within performance, capacity and database management Companies. Ian joined Metron in 2002 and is now our SVP, UK Sales and Business Development with direct responsibility for the management of Metron’s UK sales team and worldwide partner sales network.

Nick Varley

Chief Services Officer

Nick has over 2 decades of history in Systems Programming on mainframes, followed by over 15 years of capacity management experience. Nick was previously the National Capacity Management specialist for Capgemini and has also worked as Technical Support Manager for GE Corporate Computer Services European Data Center. Nick’s responsibilities cover Customer services, Consulting and internal information technology.

David Watson

Chief Development Officer

David qualified with an MSc in Software Engineering from Sheffield University in 1993 and has worked within a Software Development environment ever since. Initially a developer, David went on to Team lead and then on to Project Management and Development Management, joining Metron in 2006. David is now Metron’s SVP for Development and finds the challenge of keeping abreast of technological advances continually motivating. He is currently embracing the world of Agile Development and continues to deliver higher value to Metron’s customers.


Metron announce 20 year anniversary of their successful partnership with IIM.
This year Metron and IIM celebrate 20 years of successful partnership selling capacity management.
Proof of its success are the 500+ IIM clients in Japan using Metron’s athene® software, across all vertical markets.

Good Reasons To Become a Metron Partner

We continue to invest in its Partner programs.
Our industry leading Capacity Management software, athene®.
Our unparalleled experience of capacity planning and performance management.
We are building substantial and profitable revenue streams for our partners.

More information

Latest Press Release

Metron announce the release of athene® 10.30

athene® 10.30 from Metron hits the streets today and includes athene® ServiceView, a single pane of glass view of Service Capacity health across an organization’s enterprise, making it easier than ever for IT departments to keep an eye on their IT capacity and performance.

athene® ServiceView provides ITSM process and business proactive alerting through a combination of exception (RAG) reports and calculated “Days to Live” (DTL) values, including drill down and on-demand reporting at the touch of a button.

"athene® ServiceView provides critical service information in a graphically pleasing and easy to use browser interface," said Metron Chief Marketing Officer Rich Fronheiser. "Capacity Managers and other stakeholders will appreciate this ease-of-use as well as the importance of the information provided."

Metron has also built on the success of its Integrator facility, by introducing a new RESTful API option which extends the capability of correlating, collating and unifying data from Business, Service, and Component sub-processes.

New and enhanced functionality within athene® 10.30 provides a greater range of enterprise reporting and data coverage. Dynamic analysis period options have been increased with Back N Days and Months, plus visual dashboard alerting for exception and recurrence reporting and new percentile and highest hour per day aggregation.
  • AWS and Azure cloud coverage
  • Improved Portal
  • Integration of siloed data into the CMIS providing centralized data storage and access
  • Additional metrics as standard
  • Wider range of enterprise data capture, e.g. routers, switches, SANs, Hyper converged systems
"athene® 10.30 is a key component for organizations that are trying to implement a Capacity Management process or mature their existing processes," said Fronheiser.

"athene® has always been the centerpiece of our 360° Capacity Management philosophy, where capacity management is looked at from every possible angle from a variety of data sources brought together in the athene® CMIS."

More Press Releases


Metron's principal consultants are frequently called upon to speak at national and international conferences. This year Metron will be at a number of conferences in the US and Europe. Many of the papers given at conferences in the past can be found in the Resources section of this website. New papers will often form the basis of our free Webinars, which occur weekly on different themes. These Webinars also deal with detailed aspects of Capacity and Performance Management and the implementation of ITIL® procedures and processes.

Events coming up:
  • Capacity Management in the Digital Age, The Goldsmiths’ Centre, London
  • CMG imPACt 2017, New Orleans, Louisiana
  • GSE UK Conference 2017, Near Towcester, Northamptonshire

Career Opportunities at Metron

Our success depends on our people and we are committed to providing you with the tools that you need to succeed.
Personal and professional development is actively encouraged and our staff retention rate of 97% speaks volumes.
We care for our people.

Current Vacancies:

UK - QA Automation Engineer. (Taunton, England)
US - Pre-Sales Consultant. (Home based, North America)

More information

Legal & Privacy

Privacy Policy
Please take a moment to read our privacy policy as this addresses how we collect, use and look after any information provided by you. It is a good idea to check back from time to time as any updates to our privacy policy will be available here.

Information that we collect
Our site recognises the domain name and Internet Protocol (IP) address of visitors but not their individual names or email addresses. We also use technology to help us improve your visiting experience to our website. This will register the route you took to navigate through our pages and how long you stayed on any particular page.
The names and contact information of visitors who request information about Metron, its subsidiaries, products, downloads or services are added to our databases in Woodland Hills, California and Taunton, England.

Using your information
We may use details, provided by you, to contact you in future regarding our products, services, training or events. Contact may be made by email, telephone or mail as we deem appropriate.
You can opt out of future mailings at any time by clicking on the unsubscribe link in any of our emails. You can rest assured that we never sell or rent information obtained through our website and have no plans to do so in the future.
We use industry standard practices and take all reasonable steps to safeguard any personally identifiable information you provide us with, except as may be required by law.
This policy only addresses our activities from our servers. We assume no responsibility for any websites that we link to or third party websites on which we co-brand.
You acknowledge that by visiting our website you accept our privacy policy and agree to be bound by all applicable laws of the United States and England.

® Metron, Metron-Athene and the Metron logo as well as athene® and other names of products referred to herein are Trade Marks or Registered Trade Marks of Metron Technology Ltd. Other product and company names mentioned herein may be the Trade Marks of the respective owners.
® ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.

UK Registration and VAT numbers: Reg. No. 1929412 - VAT No. GB 429 1630 56

© Metron Technology Ltd, Metron-Athene Inc