Capacity Management Company
About Metron - Partners - Clients - Press Releases - Events - Career Opportunities

About Metron

Founded in 1986 and committed to continue developing products to provide IT users with the maximum benefits at the least cost.
We create automated products that embody an increasing level of intelligence to address the continuing evolution and complexity of hardware environments and software applications.

From software to services to support, Metron and its dedicated staff are committed to leading the way in Capacity Management.
We bring knowledge and experience to you so your business can enjoy tangible financial and efficiency benefits.



Executive Team


  • Paul Malton
    Paul Malton
  • Andrew Smith
    Andrew Smith
  • Paul Shimell
    Paul Shimell
  • Rich Fronheiser
    Rich Fronheiser
  • David Kitley
    David Kitley
  • Ian Upton
    Ian Upton
  • Nick Varley
    Nick Varley
  • David Watson
    David Watson
Paul Malton
Chairman

Paul has been building profitable private and publicly owned businesses at CEO level for over 40 years in a range of industries including chemical engineering, international photo processing and IT software. Paul has extensive experience of start-up, development and sale of businesses including IPO. His involvement with Metron started as an entrepreneur raising funds to back the Founders and original team in 1986. Paul was previously Chief Executive Officer and remains on the board as Chairman.

Andrew Smith
Chief Executive Officer

Andrew has been working in IT for 32 years, 30 of them in Capacity Management with Metron. After learning the business with a hardware manufacturer, Andrew performed a variety of sales and sales management roles in Metron, most recently as Chief Sales and Marketing Officer with direct responsibility for Metron-Athene, Inc in the USA, corporate marketing and overseeing all direct and partner sales activity worldwide. In April 2013 Andrew stepped up to Chief Executive Officer with the aim of driving the next phase of development and growth of the business as a whole.



Paul Shimell
Chief Contracts Officer

Paul is one of the founder members of Metron and has been involved in the IT industry for over 45 years. He began his career in computer design at ICL in 1969 and in 1979 set up MicroScope, an IT software and communications business. Paul managed MicroScope though an IPO on the London Stock Exchange in 1987 and the subsequent sale of the business. He has had involvement over the years, at a senior level, in a number of professional trade associations and organizations, such as CMG. Paul is our Chief Contracts Officer with responsibility for commercial and contract dealings.



Rich Fronheiser
Chief Marketing Officer

Rich has been working in Capacity Management for over 20 years in a variety of industries. Upon joining Metron in 2003 as the first US-based Principal Consultant, he worked in a variety of presales and postsales consulting and education roles supporting the sales organization. In 2011, he turned his attention to product and strategic marketing and became the Chief Marketing Officer in April 2013. Rich is in charge of Metron’s global marketing efforts. Rich earned a BS in Mathematics from Juniata College (PA) and an MBA (Management) from the University of Wisconsin-Whitewater. He’s also earned the ITIL v2 Manager and ITIL v3 Expert certification.



David Kitley
Chief Financial Officer

David started his career with McGraw-Hill and then set up the finance and administration departments for Supasnaps, which achieved a $100 million turnover within 6 years. He has held financial controller positions within 3M and Calor Gas before establishing his own company of Chartered Certified Accountants 15 years ago.


Ian Upton
Chief Business Development Officer

Ian has over 25 years sales and operational experience within a range of technology start-up companies and managed his career through a variety of sales roles within performance, capacity and database management Companies. Ian joined Metron in 2002 and is now our SVP, UK Sales and Business Development with direct responsibility for the management of Metron’s UK sales team and worldwide partner sales network.



Nick Varley
Chief Services Officer

Nick has over 2 decades of history in Systems Programming on mainframes, followed by over 15 years of capacity management experience. Nick was previously the National Capacity Management specialist for Capgemini and has also worked as Technical Support Manager for GE Corporate Computer Services European Data Center. Nick’s responsibilities cover Customer services, Consulting and internal information technology.



David Watson
Chief Development Officer

David qualified with an MSc in Software Engineering from Sheffield University in 1993 and has worked within a Software Development environment ever since. Initially a developer, David went on to Team lead and then on to Project Management and Development Management, joining Metron in 2006. David is now Metron’s SVP for Development and finds the challenge of keeping abreast of technological advances continually motivating. He is currently embracing the world of Agile Development and continues to deliver higher value to Metron’s customers.




Executive Team



Paul Malton

Chairman

Paul has been building profitable private and publicly owned businesses at CEO level for over 40 years in a range of industries including chemical engineering, international photo processing and IT software. Paul has extensive experience of start-up, development and sale of businesses including IPO. His involvement with Metron started as an entrepreneur raising funds to back the Founders and original team in 1986. Paul was previously Chief Executive Officer and remains on the board as Chairman.


Andrew Smith

Chief Executive Officer

Andrew has been working in IT for 32 years, 30 of them in Capacity Management with Metron. After learning the business with a hardware manufacturer, Andrew performed a variety of sales and sales management roles in Metron, most recently as Chief Sales and Marketing Officer with direct responsibility for Metron-Athene, Inc in the USA, corporate marketing and overseeing all direct and partner sales activity worldwide. In April 2013 Andrew stepped up to Chief Executive Officer with the aim of driving the next phase of development and growth of the business as a whole.



Paul Shimell

Chief Contracts Officer

Paul is one of the founder members of Metron and has been involved in the IT industry for over 40 years. He began his career at ICL in 1969 and set up MicroScope, an IT software and services business. Paul managed Microscope though an IPO on the London Stock Exchange in 1987 and the subsequent sale of the business. He has had involvement over the years, at a senior level, in a number of Trade Associations and organizations, such as CMG. Paul is our Chief Contracts Officer with responsibility for commercial and contract dealings.



Rich Fronheiser

Chief Marketing Officer

Rich has been working in Capacity Management for 17 years, the last 10+ with Metron, holding ITIL v2 Manager and v3 Expert certification. He's worked in a variety of presales and postsales consulting roles within Metron, turning his attention in recent years to product and strategic marketing. Rich earned a BS in Mathematics from Juniata College (PA) and an MBA from the University of Wisconsin-Whitewater and is responsible for Metron's global marketing efforts.



David Kitley

Chief Financial Officer

David started his career with McGraw-Hill and then set up the finance and administration departments for Supasnaps, which achieved a $100 million turnover within 6 years. He has held financial controller positions within 3M and Calor Gas before establishing his own company of Chartered Certified Accountants 15 years ago.


Ian Upton

Chief Business Development Officer

Ian has over 25 years sales and operational experience within a range of technology start-up companies and managed his career through a variety of sales roles within performance, capacity and database management Companies. Ian joined Metron in 2002 and is now our SVP, UK Sales and Business Development with direct responsibility for the management of Metron’s UK sales team and worldwide partner sales network.



Nick Varley

Chief Services Officer

Nick has over 2 decades of history in Systems Programming on mainframes, followed by over 15 years of capacity management experience. Nick was previously the National Capacity Management specialist for Capgemini and has also worked as Technical Support Manager for GE Corporate Computer Services European Data Center. Nick’s responsibilities cover Customer services, Consulting and internal information technology.



David Watson

Chief Development Officer

David qualified with an MSc in Software Engineering from Sheffield University in 1993 and has worked within a Software Development environment ever since. Initially a developer, David went on to Team lead and then on to Project Management and Development Management, joining Metron in 2006. David is now Metron’s SVP for Development and finds the challenge of keeping abreast of technological advances continually motivating. He is currently embracing the world of Agile Development and continues to deliver higher value to Metron’s customers.



Partners

Metron announce 20 year anniversary of their successful partnership with IIM.
This year Metron and IIM celebrate 20 years of successful partnership selling capacity management.
Proof of its success are the 500+ IIM clients in Japan using Metron’s athene® software, across all vertical markets.






Good Reasons To Become a Metron Partner

We continue to invest in its Partner programs.
Our industry leading Capacity Management software, athene®.
Our unparalleled experience of capacity planning and performance management.
We are building substantial and profitable revenue streams for our partners.



More information



Latest Press Release

Metron joins the NetApp Alliance Partnership program

Metron today announced membership in the NetApp Alliance Partner Program. Metron is working together with NetApp to integrate performance and occupancy data from a NetApp storage environment into athene®’s enterprise-wide capacity management information system (CMIS). With this collaboration, customers will be able to resolve problems faster, optimize spend and plan future requirements.

Metron has joined the NetApp Partner Program as NetApp storage is recognized as a leader in the Enterprise Storage market. It’s become essential for Capacity Managers to view their NetApp storage data alongside all their other infrastructure and business data, enabling them to see all aspects of capacity that may affect a service. athene® for NetApp provides the ability to do just this, bringing not only Occupancy data, but also Performance data, at all levels in the NetApp configuration in to the athene® CMIS. For more information, please visit
solutionconnection.netapp.com/athene-for-netapp.

Rich Fronheiser, Chief Marketing Officer at Metron commented, “athene® for NetApp gives the Capacity Manager important storage performance and occupancy data vital for managing the capacity and performance of services. Our clients benefit from being able to apply our 30+ years of Capacity Management expertise to their NetApp infrastructure.”

NetApp Alliance Partner Program NetApp Alliance Partner Program provides qualified infrastructure and application providers with access to NetApp solutions, software development kits, technical support, training, certification, product information, and marketing and sales assistance. Customer benefits by having access to best-­of-­breed partner solutions that has been tested to work with NetApp storage.

Additional information on the NetApp Alliance Partner Program is available at
www.netapp.com/alliances


More Press Releases


Events

Metron's principal consultants are frequently called upon to speak at national and international conferences. This year Metron will be at a number of conferences in the US and Europe. Many of the papers given at conferences in the past can be found in the Resources section of this website. New papers will often form the basis of our free Webinars, which occur weekly on different themes. These Webinars also deal with detailed aspects of Capacity and Performance Management and the implementation of ITIL® procedures and processes.

Events coming up:
  • CMG imPACt 2017, New Orleans, Louisiana

Career Opportunities at Metron

Our success depends on our people and we are committed to providing you with the tools that you need to succeed.
Personal and professional development is actively encouraged and our staff retention rate of 97% speaks volumes.
We care for our people.

Current Vacancies:
(NO AGENCIES PLEASE!)

UK - QA Automation Engineer... (Click to expand)

Location: Taunton, England
Reporting to: QA Team Leader

The Position
You will be part of Metron’s QA department, which spans three teams covering the ongoing development and support of athene®, our core product, in an Agile environment. You will initially join the Support team, but can expect to subsequently spend time in our Development teams too. You will liaise closely with other team members to understand requirements and use industry standard testing methods to create, maintain and execute manual and automated test cases and scripts.

You must be capable of performing your duties successfully with little supervision or guidance.

You will design, create, execute, monitor, debug, maintain and enhance manual and automated testing scripts and data using approved tools, and in line with our automated testing principles. All tests must be repeatable, reusable, scalable, efficient and easy to maintain.

You will provide regular status reports on the progress of automated testing services.

You must be highly motivated, capable and confident in all aspects of the role. You must have strong analytical abilities and exceptional attention to detail, along with excellent interpersonal, written and oral communication skills to ensure the detecting and documenting of defects throughout all phases of testing.

The Applicant
A background in software testing, and an understanding and appreciation of good software test practices, including the use of source code management systems and project standards / guidelines.
  • ISTQB certified.
  • Proven, strong, manual, functional and non-functional testing skills.
  • Experience of, or strong desire to develop, test automation skills including Selenium WebDriver with C#, FitNesse and White.
The Person
Enthusiastic and flexible, with excellent verbal and written English skills, and a strong sense of responsibility.

The Package
A competitive salary is offered to the right person and will depend on experience and aptitude.
Normal working hours are 9am to 5pm, Monday to Friday, with an hour for lunch.
Metron offers private health insurance, a contributory pension scheme and an initial 20 days holiday allowance per year, rising with service.

Contact:
E-mail: david.watson@metron-athene.com
Telephone: David Watson on +44 1823-259231


US - Pre-Sales Consultant... (Click to expand)

Location: Home based, North America
Reporting to: Sales and Marketing Director

The Position
A flexible role created due to Metron-Athene’s expansion in North America. The role consists of a mix of pre-sales, consulting and post-sales work.

Pre-Sales: Working with the sales team to sell Metron's athene® capacity management software. Key activities will include client presentations, demonstrations, pre-sales software implementation, skills transfer user training and technical management of software evaluations.

Post-Sales: bringing a proactive ethos to first line support and providing second line support and guidance on product usage to clients on a periodic basis.

Consulting: Delivery of revenue earning consulting and training. Writing and presentation webinars and technical papers at conferences.

In addition the role includes the opportunity to liaise with development and testing in the on-going enhancement of athene® . The position reports directly to VP Sales and Marketing.

The Applicant
An experienced IT professional with a broad background in many aspects of large scale/data center IT systems management. Significant technical experience of system or capacity management for more than one major operating environment (IBM z Systems, UNIX, Windows, VMware....) is essential. A good understanding and practical experience of performance and capacity management will be required. Experience of software products in this area will be a major advantage. Awareness or training and qualifications in ITIL® will be useful.

The Person
Energetic and flexible as the job involves significant amounts of travel throughout the USA , often at short notice. The job suits an independent, self-motivated and responsible individual as when not at client sites the role is home based. A suitable home working environment is therefore a prerequisite. Some overseas travel is also likely, in particular to the UK for initial training. Excellent verbal and written English skills, interpersonal qualities, presentation skills and a high level of numeracy are prerequisites.

The Package
Salary dependent on experience, typically in the region of $100K plus benefits (401(k), bonus/profit share, contribution to health care). 20 days annual leave per year.

Contact:
E-mail: Andrew.smith@metron-athene.com
Telephone: Andrew Smith on +44 1823-259231 or +44 7774 257822



If there are no specific vacancies currently advertised but you think you have what we’re looking for, mail us your CV – we’d like to hear from you.
CV's should be in plain text or Word format. If you would like to send us your CV in any other format please inquire.
jobs@metron-athene.com


Legal & Privacy

Privacy Policy
Please take a moment to read our privacy policy as this addresses how we collect, use and look after any information provided by you. It is a good idea to check back from time to time as any updates to our privacy policy will be available here.

Information that we collect
Our site recognises the domain name and Internet Protocol (IP) address of visitors but not their individual names or email addresses. We also use technology to help us improve your visiting experience to our website. This will register the route you took to navigate through our pages and how long you stayed on any particular page.
The names and contact information of visitors who request information about Metron, its subsidiaries, products, downloads or services are added to our databases in Woodland Hills, California and Taunton, England.


Using your information
We may use details, provided by you, to contact you in future regarding our products, services, training or events. Contact may be made by email, telephone or mail as we deem appropriate.
You can opt out of future mailings at any time by clicking on the unsubscribe link in any of our emails. You can rest assured that we never sell or rent information obtained through our website and have no plans to do so in the future.
We use industry standard practices and take all reasonable steps to safeguard any personally identifiable information you provide us with, except as may be required by law.
This policy only addresses our activities from our servers. We assume no responsibility for any websites that we link to or third party websites on which we co-brand.
You acknowledge that by visiting our website you accept our privacy policy and agree to be bound by all applicable laws of the United States and England.


Copyright
® Metron, Metron-Athene and the Metron logo as well as athene® and other names of products referred to herein are Trade Marks or Registered Trade Marks of Metron Technology Ltd. Other product and company names mentioned herein may be the Trade Marks of the respective owners.
® ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.

UK Registration and VAT numbers: Reg. No. 1929412 - VAT No. GB 429 1630 56


© Metron Technology Ltd, Metron-Athene Inc


Clients


Read what some of our clients say about us... (Click to expand)


Senior Systems Manager, Insurance Company
"Working with Metron was of benefit to us, as it helped clarify our thoughts on our environment and what we would need from any Capacity Planning / Performance Management system."



Senior Systems Programmer, Insurance Company
“Previously we’d been very much in the dark and there’s a temptation to throw more hardware at a problem, without really understanding whether this will solve it. In fact, without the use of athene® software, we could have incurred significant expenditure.”



Performance & Capacity Manager, Insurance Corporation
"The results of Metron's study provided me with the proof and the comfort that a relatively low cost and simple upgrade to our existing mainframe would certainly improve response times and would give the business and our development teams what they needed.”



Infrastructure Manager, Government Department
“With the increasing number of systems which we’re installing and their importance to the efficient and effective running of the department, we wanted to support them with a computerized Capacity Management system, rather than relying on such basic methods as manual trend analysis and workload projections.”



IS Program Manager, Government Agency
“The most important aspect of athene®, for us, is its use of graphics to represent complex data. It’s possible to see in an instant the results of any tests and therefore to make much faster decisions on what is the best course of action.“



Capacity Manager, Government Department
“ActionLine support services are first class. The help provided by the staff is always very informative and very friendly."



Section Chief, Government Agency
"athene® allows you to model what will happen without spending a lot of time, resources and money."



Systems Engineer, Regional Government
"It would have been impossible, particularly in view of the short timescales associated with this project, to have assessed the two potential systems in such a 'numerically valid' manner, without the use of Metron's skills and their athene® software."



Technical Support Officer, Government Department
“ActionLine is one of the best support services we have experienced.”



Lead Architect, Logistics Company
“This solution will provide us with a far more accurate view of the entire system and greater control over the infrastructure. For the first time we have a joined up approach to capacity management, we have the ability to capture a vast amount of data and all the data is in one place. athene® is an excellent capacity management solution.”



Service Assurance Manager, Healthcare Insurance
"athene® is proving to be our ideal capacity planning tool. Without it we wouldn’t have the relevant tools either to manage our own internal systems or to be able to offer this new service... ...which is essential in this period of change and restructuring..."



Technical Support Manager, Printing Industry
“We’d originally just been looking for an alert system, but I realized that we’d be able to carry out a number of other important monitoring and forecasting activities using exactly the same data with athene®.”



Capacity Planning Team Leader, Media Company
“The Planner application within athene® will allow us to assess which systems need to be replaced... ...and by which particular model, so that we can gain the optimum performance at the least cost."



Support Director, Media Corporation
“We don't have a dedicated department within house to tackle these issues, so the 'on demand' consulting service provided by Metron is an ideal solution."



IS Support Director, Media Company
“We’ve been very satisfied with Metron's work and will, no doubt, be working with them again."



Capacity Planner, Life Company
“We have to be able to ensure that our systems are available and that response times are fast. If the system fails to deliver the standard of service expected by customers, they will simply go elsewhere. As is so often stated, when you are dealing with web business, you don't get a second chance. In my view, Capacity Planning and Performance Management will become ever more key to the growth and success of an organization."



Performance & Capacity Manager, Financial Institution
“This most recent study was undertaken with the professionalism, care and understanding of our business that I have come to associate with Metron.”



IT Services Manager, Media Corporation
“Performance Management and Capacity Planning services from Metron ensure that we have a detailed understanding of our systems, how they are behaving, how they are likely to behave in the future and the actions we need to take to guarantee a consistently high quality service to our users.”



Capacity & Performance Manager, Insurance Group
“Automation and overall reliability are key features of athene®, together with the ability to deliver web-based reporting.”



Capacity & Performance Architect, Outsourcing Solutions provider
"If we’d been faced with all these problems and didn’t have access to athene®, we would have had to do much of the work manually. This would have included pouring over a phenomenal number of metrics trying to understand them. Using athene®, it’s all been carried out automatically. It’s very flexible, easy and intuitive, to use."



Data Network Manager, Telecommunications Service Provider
“In a business such as ours, it’s simply unacceptable to have abortive attempts at an upgrade. We have to drive down the possibilities of failure to virtually zero, and in my opinion, using one of Metron’s consultants to work with us on this significant project, was one more way of ensuring that we achieved this goal.”



Data Network Manager, Mobile Communications
“Planning the capacity of the networks is crucial to the successful delivery of new products to the marketplace and to their on-going acceptance.”



Capacity Planning Manager, Telecommunications Corporation
“Data collection was an essential part of our requirement. The solutions offered by the other companies would simply have provided the information on the data monitoring and collection as instant reports on screen. We needed to be able to collect the data, store it and then have the facility to ‘cut it’ in numerous different ways depending on the audience for the different reports.”



Team Leader Capacity & Performance, Utility Business
“With the automated reporting and scheduling in athene®, we simply decide which metrics we want to collect for each machine, specify how the resultant graphs should be presented, and schedule when and how often we want to see them. Now, the information is just sitting there waiting for us. We can start analyzing the data from day one of the month.”



Selected Clients

ACS Aegon AIG Allianz Atos Origin Aviva Callcredit Capgemini Capita Centene Colonial Bank Comair Xoserve Curtis Deloitte DHL Dowjones Dudley MBC EON Ercot First Data Food Lion Friends Provident Fujitsu Guardian Guardian Hannaford Brothers HBOS IIM IRS Key Corp LA County Leeds Hollbeck Lloyds TSB Logica Liverpool Victoria Lufthansa Marriott MCPS PRS Medtronics Met Bank Michigan University National Grid Nestle NTL One Beacon OT Partners Phones4u Pindar Prudential Reuters RWE Sainsbury's Scottish Amicable Sears Somerset County Council South Yorkshire Police Southern Company Stoke on Trent City Council T-Mobile TDS Telefonica TIIA unum US Customs UPSTO Vanderbilt University Vertex VMW VMware Wachovia Wakefield Metropolitan District Council Westfield WH Smith Xoserve